I received the new hotend group assembly of 12 pin for my printer A20M (order No: 20231201061719276), and I already changed and the temperature of the nozzle on the display was -14 and when we try to prepapre--_preheat PLA after some minutes appear the message error :system halted please reset the printer (when you reset happen again). Could you please advise how to sort it?
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