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After sale service

Thanks for shopping at Geeetech. We appreciate the fact that you like to buy   the cool stuff we made.

We also want to make sure you will have a rewarding experience while youexplore   and use our products. We believe you will be satisfied with the products you   bought from Geeetech. That’s because we make every effort to ensure that   they are designed and build to meet your needs.

We understand, however, that sometimes, a product may not be what you expect   it to be. Or there are some Situations in which the product you bought suffered   physical damages caused by wrong installation, operation, demolition, repair   and modification without the permission, or injuries caused by natural force   or other majeure force after the purchase.

If you encounter the above situations, you can contact with our after-sale   service. If it is a matter of missing deliver you can send an e-mail to myorder@geeetech.com.   We will confirm with the logistics department or the logistics company. Once   we figure out the situation, we will make it up for you. If it is a matter of technical issue, please log in our official website and create a ticket in Help & Support. (you can refer to problem solving instruction about how to create ticket) our technical staff will assist you to define the problems and help you resolve it.

Please attach some pictures of the product to illustrate the issues. And   you are supposed to elaborate the problem that get you stuck, so that we can   help you effectively and efficiently.