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After sale service

Thanks for shopping at Geeetech. We appreciate the fact that you like to buy the cool stuff we made.

We also want to make sure you will have a rewarding experience while youexplore and use our products. We believe you will be satisfied with the products you bought from Geeetech. That’s because we make every effort to ensure that they are designed and build to meet your needs.

We understand, however, that sometimes, a product may not be what you expect it to be. Or there are some Situations in which the product you bought suffered physical damages caused by wrong installation, operation, demolition, repair and modification without the permission, or injuries caused by natural force or other majeure force after the purchase.

If you encounter the above situations, you can contact with our after-sale service. If it is a matter of missing deliver you can send an e-mail to myorder@geeetech.com. We will confirm with the logistics department or the logistics company. Once we figure out the situation, we will make it up for you. If it is a matter of technical issue, please post your problems on our forum http://www.geeetech.com/forum (you can refer to problem solving instruction) our technical staff will assist you to define the problems and help you resolve it.

Please attach some pictures of the product to illustrate the issues. And you are supposed to elaborate the problem that get you stuck, so that we can help you effectively and efficiently.