Hello,please create a ticket to contact with the techinical support directly. Create a ticket in Help & Support Column in your account, technical staff will help you
Steps:
A. Open our website: www.geeetech.com, then Log in or Register a new account
B. Click your account and select“Help&Support”
C. Create a new ticket or search the old one
D. Infill the ticket detail,including description and some pictures/video links of the issue
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