i3 pro w incorrect parts

Post Reply
trubbo
Posts: 1
Joined: Sun Jan 06, 2019 3:26 am

i3 pro w incorrect parts

Post by trubbo » Sun Jan 06, 2019 5:17 am

greetings!

i recieved my 3d printer yesterday and began assembly on it today. during the assembly, i came across my z-axis couplers and found them to be incorrect. i require 2 5mm-8mm couplers, but had instead recieved 2 8mm couplers.

couple someone refer me to or provide contact information where i may get this matter resolved and have the inccorect parts replaced. i am very new to 3d printing and this website/company and don't know the best way to go about it.

thank you!!!

User avatar
_kaktus_
Site Admin
Posts: 1255
Joined: Fri Dec 15, 2017 10:06 pm
Location: PL
Contact:

Re: i3 pro w incorrect parts

Post by _kaktus_ » Sat Jan 12, 2019 1:43 am

Hello.
:mrgreen:

Write a message to:sales@geeetech.com, in case you made a purchase directly in GT.
Otherwise, contact your seller.

Present your problem. ;)
On the forum I help to use the rod, I don't give fish.
Geeetech Prusa I3 M201 Dual extruder Mixcolor 3D printer, bought 2017-12-19, already built, in the cognitive and improvement phase
Geeetech filament, ABS only
Geeetech 3D WiFi Module for 3D Printer, bought 2018-04-15, He got a new life, and still lies in a drawer.
Positively frenzied customer of Getech Technology.

Post Reply

Who is online

Users browsing this forum: No registered users and 7 guests