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Help, I have a new A10M. Just built it about 2 weeks ago. I haven't gotten one print off it yet. At first it printed a little but the filament was cooling to fast and wouldn't adhere after the first layer. Then the hotend stopped extruding completely. I know I have a blockage in there. I took the PTFE tubes out and used the rods, that came with the printer, and I can feel the packed in filament in there. and it comes out in dribbles. I spent about 2 hours pulling out a lot of filament, blue, white, black, and grey. I don't know where the blue came from. The filament that came with the printer is black and white. Can anyone help me?????? I poked around on the FB page and no answer... any solutions?