Broken Parts by delivery

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chris76
Posts: 1
Joined: Wed Jun 07, 2017 9:27 pm

Broken Parts by delivery

Post by chris76 » Wed Jun 07, 2017 9:39 pm

Hi,

i have bought a MeCreator 2 over Aliexpress. After i open the parcel i found that the extruder was not secured and so it hits the Y Axis Motor holder with bearing and the Belt holder and its broken.

Unfourtenly the reseller is not responding my request and so i need your help please.

Is there for Germany any Spare Parts available or is it possible to print those parts as PLA or ABS on a other printer?

I will try to put a picture to this post for reference.

Greetings
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MeCreator2a.jpg
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William
Site Admin
Posts: 6331
Joined: Tue Jun 07, 2016 9:38 am

Re: Broken Parts by delivery

Post by William » Thu Jun 08, 2017 1:58 pm

Hi,could you leave your email address and order number?Seller will contact you as soon as possible.
-Keep your mind and try to test it. :)
-Everything will be fun!-Support all Getech printer.
-You can ask me the questions and I will kindly reply.
-Respect others is the best way you can get help!

Disconnect
Posts: 3
Joined: Thu Aug 03, 2017 3:56 am

Re: Broken Parts by delivery

Post by Disconnect » Sun Nov 05, 2017 11:47 pm

I have the same issue. Could you tell me, where can I find those parts to buy!?

ar4saratov@gmail.com

Thank you!

ser58
Posts: 0
Joined: Mon Feb 26, 2018 2:09 am

Re: Broken Parts by delivery

Post by ser58 » Mon Feb 26, 2018 2:28 am

Hi,
I've received a printer i3 pro B with the following parts broken:
- i3-06
- i3-08
Is it possible to receive the STL files to print them?
Thank you

User avatar
William
Site Admin
Posts: 6331
Joined: Tue Jun 07, 2016 9:38 am

Re: Broken Parts by delivery

Post by William » Mon Feb 26, 2018 10:26 am

Maybe you need it?
Pro_B_stl文件.zip
(291.33 KiB) Downloaded 283 times
-Keep your mind and try to test it. :)
-Everything will be fun!-Support all Getech printer.
-You can ask me the questions and I will kindly reply.
-Respect others is the best way you can get help!

calabrovarijo
Posts: 4
Joined: Sun Jun 16, 2019 9:31 pm

Re: Broken Parts by delivery

Post by calabrovarijo » Sun Jun 16, 2019 9:47 pm

chris76 wrote:
Wed Jun 07, 2017 9:39 pm
Hi,

i have bought a MeCreator 2 over Aliexpress. After i open the parcel i found that the extruder was not secured and so it hits the Y Axis Motor holder with bearing and the Belt holder and its broken FileZilla UC Browser Rufus.

Unfourtenly the reseller is not responding my request and so i need your help please.

Is there for Germany any Spare Parts available or is it possible to print those parts as PLA or ABS on a other printer?

I will try to put a picture to this post for reference.

Greetings
Hi,could you leave your email address and order number?Seller will contact you as soon as possible.


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