replacement extruder head for Prusa I3 Pro C

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ric chin
Posts: 71
Joined: Mon Jun 22, 2015 1:12 pm

replacement extruder head for Prusa I3 Pro C

Post by ric chin » Tue Jun 23, 2015 5:07 pm

I'm not sure what I need...but will be a replacement pair of extruder heads and as well as the GT2560 board with motor drivers ...since the ones you sold me don't work...i'm not sure of the practice of using plastic guide tubes that can melt...
any way I will call the credit card company and let them know I am not happy with my purchase if there is no resolution to this and get my money back.
I would much prefer a email contact or phone number for customer service than this forum..

zhangxueyou
Posts: 1405
Joined: Fri Feb 06, 2015 1:33 pm

Re: replacement extruder head for Prusa I3 Pro C

Post by zhangxueyou » Wed Jun 24, 2015 9:56 am

You don't need to replace a whole head, you just need to replace a new tube.

ric chin
Posts: 71
Joined: Mon Jun 22, 2015 1:12 pm

Re: replacement extruder head for Prusa I3 Pro C

Post by ric chin » Sat Jun 27, 2015 1:59 pm

Ignore the previous post...to much drinking...

what would the part No... be for the damaged tubes please...so I may order a pair...

thank you..

zhangxueyou
Posts: 1405
Joined: Fri Feb 06, 2015 1:33 pm

Re: replacement extruder head for Prusa I3 Pro C

Post by zhangxueyou » Sat Jun 27, 2015 4:58 pm

Sorry, there is no part No because it's included in MK8 extruder.
If you can remove the melted tube, you can buy this:
http://www.geeetech.com/budaschnozzle-2 ... p-787.html
If you can't you need to buy a tube with metal part:
http://www.geeetech.com/barrel-for-mk8- ... p-937.html

ric chin
Posts: 71
Joined: Mon Jun 22, 2015 1:12 pm

Re: replacement extruder head for Prusa I3 Pro C

Post by ric chin » Sat Jun 27, 2015 11:42 pm

Forget what I said when I was drunk and my girlfriend called me a looser cause I couldn't print her a ring....you guys are awesome....


Thanks a million for all your help and the experience has been truly exceptional... :)

ric chin
Posts: 71
Joined: Mon Jun 22, 2015 1:12 pm

Re: replacement extruder head for Prusa I3 Pro C

Post by ric chin » Mon Jul 06, 2015 3:13 pm

I STILL HAVEN'T HEARD FROM CUSTOMER SERVICE...I ALSO SEE I AM NOT THE ONLY ONE WITH THIS PROBLEM...WILL THERE BE A SOLUTION SOON, OR WILL I HAVE TO BUT THE $80.00 BOARD?
SKU: 700-001-0270

DO I RETURN THE NON WORKING BOARD?

WILL I BE COMPENSATED FOR THE BOARD THAT IS NOT WORKIG?


IF I BUY A NEW BOARD IF YOU DON'T CHOOSE TR REPLACE THE DEFECTIVE PART, WILL THE NEW BOARD BE GUARANTEED TO WORK WITH MY PURSA PRO C WITH DUAL HEADS?

MAY I HAVE A ANSWER SOON SO I MAY PROCEED?

THANK YOU

Sherry
Posts: 362
Joined: Wed Jul 01, 2015 12:52 pm

Re: replacement extruder head for Prusa I3 Pro C

Post by Sherry » Mon Jul 06, 2015 3:34 pm

Please leave the order number.I will help you contact the customer services.

Sandy13
Posts: 1
Joined: Fri Oct 09, 2020 8:24 am

Re: replacement extruder head for Prusa I3 Pro C

Post by Sandy13 » Fri Oct 09, 2020 8:26 am

Sherry wrote:
Mon Jul 06, 2015 3:34 pm
Please leave the order number.I will help you contact the customer services.
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