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Easy Print installation

Posted: Tue Jan 10, 2017 12:55 am
by DoubleK
Have installed Easy Print but the program will not slice my stl file. Also can not see the complete window in setting mode.

Re: Easy Print installation

Posted: Tue Jan 10, 2017 5:11 pm
by William
Hi,
You can click on "Settings" then enter "Custom" mode:
QQ截图20170110170944.jpg
QQ截图20170110170944.jpg (28.92 KiB) Viewed 20837 times

Re: Easy Print installation

Posted: Tue Jan 10, 2017 8:29 pm
by DoubleK
Here a sample, that the buttons below i can not see. Slicer have no function in my programm.
Imagehttps://postimage.org/index.php?lang=german
Imagehttps://postimage.org/index.php?lang=german

Re: Easy Print installation

Posted: Fri Jan 13, 2017 7:54 am
by idom
The software finds the printer and gives a "connected status" , other than that it does not do anything else. Same error reported in other posts.

Re: Easy Print installation

Posted: Fri Jan 13, 2017 2:42 pm
by bang
DoubleK wrote:Here a sample, that the buttons below i can not see. Slicer have no function in my programm.
Imagehttps://postimage.org/index.php?lang=german
Imagehttps://postimage.org/index.php?lang=german
Oops,so you didn't have a complete window as William's?
For slicer issue,you can uninstall the software then reinstall it to other disks to take a look.

Re: Easy Print installation

Posted: Fri Jan 13, 2017 2:44 pm
by bang
idom wrote:The software finds the printer and gives a "connected status" , other than that it does not do anything else. Same error reported in other posts.
Hi,
Did you check if you have selected the right printer?
And you can try flashing firmware via "Help->Update firmware" then reconnect it to see if there is a difference.

Re: Easy Print installation

Posted: Fri Jan 13, 2017 8:33 pm
by DoubleK
Can not select the right printer. He wants always Me Creator and i have I3 Pro X. He want only Update Me Creator. Can not set the com port also.

Re: Easy Print installation

Posted: Fri Jan 13, 2017 10:52 pm
by idom
bang wrote:
idom wrote:The software finds the printer and gives a "connected status" , other than that it does not do anything else. Same error reported in other posts.
Hi,
Did you check if you have selected the right printer?
And you can try flashing firmware via "Help->Update firmware" then reconnect it to see if there is a difference.
I did tried to update firmware but it comes out with a "failed update", I have selected the right printer as well, many times.

Re: Easy Print installation

Posted: Fri Jan 13, 2017 11:08 pm
by DoubleK
Have installed the Programm to another partition of hard disc, but see the incomplete window also.

Re: Easy Print installation

Posted: Sat Jan 14, 2017 6:15 pm
by bang
idom wrote:
bang wrote:
idom wrote:The software finds the printer and gives a "connected status" , other than that it does not do anything else. Same error reported in other posts.
Hi,
Did you check if you have selected the right printer?
And you can try flashing firmware via "Help->Update firmware" then reconnect it to see if there is a difference.
I did tried to update firmware but it comes out with a "failed update", I have selected the right printer as well, many times.
You selected the right printer,and did you select the right COM port(maybe there are some other USB devices on your computer)?