Easy Print installation

DoubleK
Posts: 15
Joined: Fri Dec 09, 2016 5:39 am

Easy Print installation

Post by DoubleK » Tue Jan 10, 2017 12:55 am

Have installed Easy Print but the program will not slice my stl file. Also can not see the complete window in setting mode.

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William
Site Admin
Posts: 5983
Joined: Tue Jun 07, 2016 9:38 am

Re: Easy Print installation

Post by William » Tue Jan 10, 2017 5:11 pm

Hi,
You can click on "Settings" then enter "Custom" mode:
QQ截图20170110170944.jpg
QQ截图20170110170944.jpg (28.92 KiB) Viewed 20299 times
-Keep your mind and try to test it. :)
-Everything will be fun!-Support all Getech printer.
-You can ask me the questions and I will kindly reply.
-Respect others is the best way you can get help!

DoubleK
Posts: 15
Joined: Fri Dec 09, 2016 5:39 am

Re: Easy Print installation

Post by DoubleK » Tue Jan 10, 2017 8:29 pm

Here a sample, that the buttons below i can not see. Slicer have no function in my programm.
Imagehttps://postimage.org/index.php?lang=german
Imagehttps://postimage.org/index.php?lang=german

idom
Posts: 11
Joined: Sun May 29, 2016 12:00 pm

Re: Easy Print installation

Post by idom » Fri Jan 13, 2017 7:54 am

The software finds the printer and gives a "connected status" , other than that it does not do anything else. Same error reported in other posts.

bang
Posts: 402
Joined: Wed Dec 28, 2016 2:12 pm

Re: Easy Print installation

Post by bang » Fri Jan 13, 2017 2:42 pm

DoubleK wrote:Here a sample, that the buttons below i can not see. Slicer have no function in my programm.
Imagehttps://postimage.org/index.php?lang=german
Imagehttps://postimage.org/index.php?lang=german
Oops,so you didn't have a complete window as William's?
For slicer issue,you can uninstall the software then reinstall it to other disks to take a look.

bang
Posts: 402
Joined: Wed Dec 28, 2016 2:12 pm

Re: Easy Print installation

Post by bang » Fri Jan 13, 2017 2:44 pm

idom wrote:The software finds the printer and gives a "connected status" , other than that it does not do anything else. Same error reported in other posts.
Hi,
Did you check if you have selected the right printer?
And you can try flashing firmware via "Help->Update firmware" then reconnect it to see if there is a difference.

DoubleK
Posts: 15
Joined: Fri Dec 09, 2016 5:39 am

Re: Easy Print installation

Post by DoubleK » Fri Jan 13, 2017 8:33 pm

Can not select the right printer. He wants always Me Creator and i have I3 Pro X. He want only Update Me Creator. Can not set the com port also.

idom
Posts: 11
Joined: Sun May 29, 2016 12:00 pm

Re: Easy Print installation

Post by idom » Fri Jan 13, 2017 10:52 pm

bang wrote:
idom wrote:The software finds the printer and gives a "connected status" , other than that it does not do anything else. Same error reported in other posts.
Hi,
Did you check if you have selected the right printer?
And you can try flashing firmware via "Help->Update firmware" then reconnect it to see if there is a difference.
I did tried to update firmware but it comes out with a "failed update", I have selected the right printer as well, many times.

DoubleK
Posts: 15
Joined: Fri Dec 09, 2016 5:39 am

Re: Easy Print installation

Post by DoubleK » Fri Jan 13, 2017 11:08 pm

Have installed the Programm to another partition of hard disc, but see the incomplete window also.

bang
Posts: 402
Joined: Wed Dec 28, 2016 2:12 pm

Re: Easy Print installation

Post by bang » Sat Jan 14, 2017 6:15 pm

idom wrote:
bang wrote:
idom wrote:The software finds the printer and gives a "connected status" , other than that it does not do anything else. Same error reported in other posts.
Hi,
Did you check if you have selected the right printer?
And you can try flashing firmware via "Help->Update firmware" then reconnect it to see if there is a difference.
I did tried to update firmware but it comes out with a "failed update", I have selected the right printer as well, many times.
You selected the right printer,and did you select the right COM port(maybe there are some other USB devices on your computer)?

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