A10M not run

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AdrianCH
Posts: 2
Joined: Tue Jun 18, 2019 5:42 am

A10M not run

Post by AdrianCH » Thu Nov 28, 2019 6:25 am

I turn on the power supply and the display does not start.
Look at the board and I only have one of the LEDs on exactly 12 VB.

As I can contact the technical service, the machine has 4 months

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William
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Posts: 5126
Joined: Tue Jun 07, 2016 9:38 am

Re: A10M not run

Post by William » Thu Nov 28, 2019 9:25 am

Hi, If you turn on the printer normally, there will be three lights on the motherboard.
V3  三灯亮起的位置.jpg
V3 三灯亮起的位置.jpg (1.51 MiB) Viewed 1555 times
If not, you may need to contact your sales representative to replace the motherboard.
-Keep your mind and try to test it. :)
-Everything will be fun!-Support all Getech printer.
-You can ask me the questions and I will kindly reply.
-Respect others is the best way you can get help!

AdrianCH
Posts: 2
Joined: Tue Jun 18, 2019 5:42 am

Re: A10M not run

Post by AdrianCH » Thu Nov 28, 2019 4:51 pm

Thank you very much William, contacted the service and send me a replacement plate.

Very grateful to the service, Miss Angela

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William
Site Admin
Posts: 5126
Joined: Tue Jun 07, 2016 9:38 am

Re: A10M not run

Post by William » Thu Nov 28, 2019 4:59 pm

:D
-Keep your mind and try to test it. :)
-Everything will be fun!-Support all Getech printer.
-You can ask me the questions and I will kindly reply.
-Respect others is the best way you can get help!

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