faulty power supply

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monseb
Posts: 4
Joined: Sat Sep 24, 2016 2:00 pm

faulty power supply

Post by monseb » Mon Sep 26, 2016 2:52 pm

Hello, First, I'm French and I'm sorry for my English.
I bought a "Pro B Geeetech Prusa I3" kit on Ebay seller "Geeetech-official," I have finished the installation of the printer and I followed the commissioning instructions.
I have made a test print successfully.
Unfortunately, today, while turning on the printer, the power supply has started to make noise, hiss and crackle, the green LED flashed, then nothing.
I have 220 volts happens, but the output is about 1.6 V, I unplugged the control panel and is the same.
Through the gate (because there is the warranty sticker), I tested the fuse it is ok.
I have a friend that has a 3D printer with the same power supply, I tried it in my house and my printer is working.
To be sure, I tried my faulty power on his printer my friend's and it does not work .
I think the power supply fails, the Ebay seller asks me to ask you for technical support.

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William
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Posts: 6340
Joined: Tue Jun 07, 2016 9:38 am

Re: faulty power supply

Post by William » Mon Sep 26, 2016 6:17 pm

Hi,
Sorry for the late reply.
You can attach the picture about the "wrong" value on your multimeter.
-Keep your mind and try to test it. :)
-Everything will be fun!-Support all Getech printer.
-You can ask me the questions and I will kindly reply.
-Respect others is the best way you can get help!

monseb
Posts: 4
Joined: Sat Sep 24, 2016 2:00 pm

Re: faulty power supply

Post by monseb » Mon Sep 26, 2016 6:57 pm

here are the photos
Input.jpg
Input.jpg (265.84 KiB) Viewed 9423 times
Ouput 1.jpg
Ouput 1.jpg (265.66 KiB) Viewed 9423 times
Output 2.jpg
Output 2.jpg (261.35 KiB) Viewed 9423 times

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William
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Joined: Tue Jun 07, 2016 9:38 am

Re: faulty power supply

Post by William » Tue Sep 27, 2016 11:45 am

monseb wrote:here are the photos
Input.jpg
Ouput 1.jpg
Output 2.jpg
How about the output when unplugging all the wirings?
Maybe it's caused byt the overloading?
-Keep your mind and try to test it. :)
-Everything will be fun!-Support all Getech printer.
-You can ask me the questions and I will kindly reply.
-Respect others is the best way you can get help!

monseb
Posts: 4
Joined: Sat Sep 24, 2016 2:00 pm

Re: faulty power supply

Post by monseb » Tue Sep 27, 2016 1:22 pm

Hi,
As I said in my first post, I tested by disconnecting the card it is the same thing.
And I tried power supply of a friend and my printer works.

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William
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Posts: 6340
Joined: Tue Jun 07, 2016 9:38 am

Re: faulty power supply

Post by William » Tue Sep 27, 2016 1:51 pm

monseb wrote:Hi,
As I said in my first post, I tested by disconnecting the card it is the same thing.
And I tried power supply of a friend and my printer works.
Oh,i missed it.
Now contact the seller to talk about it.
-Keep your mind and try to test it. :)
-Everything will be fun!-Support all Getech printer.
-You can ask me the questions and I will kindly reply.
-Respect others is the best way you can get help!

monseb
Posts: 4
Joined: Sat Sep 24, 2016 2:00 pm

Re: faulty power supply

Post by monseb » Tue Sep 27, 2016 1:59 pm

Ok, thank you, good day :D

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William
Site Admin
Posts: 6340
Joined: Tue Jun 07, 2016 9:38 am

Re: faulty power supply

Post by William » Tue Sep 27, 2016 2:02 pm

monseb wrote:Ok, thank you, good day :D
Good day.
-Keep your mind and try to test it. :)
-Everything will be fun!-Support all Getech printer.
-You can ask me the questions and I will kindly reply.
-Respect others is the best way you can get help!

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