Geeetech

I have just received two of these and both cables have a short in them and one of the Xbee USB adapters is not making contact with the reset pin. I had to use my own cable and have only one working USB adapter. Please advise.
Roger

Hi friend,

both cables have a short in them and one of the Xbee USB adapters is not making contact with the reset pin

Do you mean there is a problem about the USB cable?Could you post the picture to provide us more details?

regards;
Jack

HI,
In one of the cables, the metal separated from the plastic housing on the large USB end of the cable. It is loose and I can only assume that some (or one) of the wires are cut. The other cable does not work, period. They were shipped like this. One of the Xbee USB adapter's reset pin does not work. I have looked at the board closely and can't see anything physical that would cause it not to work. After I can communicate with the module, It will program. But if there is a problem with communication, the reset pin does not work (acts like it is a bad solder joint). There are air bubbles in some of the solder joints. I am NOT in the repair business and expect these items to work as shipped. All I ask for is replacements....If that is not possible, I can ship everything back.
Roger

In one of the cables, the metal separated from the plastic housing on the large USB end of the cable. It is loose and I can only assume that some (or one) of the wires are cut. The other cable does not work, period. They were shipped like this. One of the Xbee USB adapter's reset pin does not work. I have looked at the board closely and can't see anything physical that would cause it not to work. After I can communicate with the module, It will program. But if there is a problem with communication, the reset pin does not work (acts like it is a bad solder joint). There are air bubbles in some of the solder joints. I am NOT in the repair business and expect these items to work as shipped. All I ask for is replacements....If that is not possible, I can ship everything back.

Hi friend;
Our support team will contact you and offer you a replacement for Xbee adapter and cables.

regards,
supporteam

Hi,
I have taken apart both cables and in one cable, three of the wires on the USB end were broken. On the other cable, the Mini USB end the +5 v (red) was broken. I would say very poor workmanship. I have not looked at the broken Xbee adapter except to note that there is air (pockets) in the solder joints from the 10 pin sockets (Xbee) to the board. Again, poor quality. The solder has a dull, almost "leadlike" appearance. I may try resoldering the pins at some point, but not right now.