No updates, no support, what`s up?

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ChrisH90
Posts: 32
Joined: Fri Apr 05, 2019 1:18 am

No updates, no support, what`s up?

Post by ChrisH90 » Mon Mar 15, 2021 4:43 pm

Dear Geeetech Team, since more than one year I owned a DP200 and of course I have a lot of issues with it. The Slicer, the Web-GUI, burning CPU while downloading large files,... Did you stop research?

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Admin
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Joined: Wed Nov 30, 2011 9:49 am

Re: No updates, no support, what`s up?

Post by Admin » Wed Mar 17, 2021 4:47 pm

Hello, now geeetech responds to customers' questions through ticket. This is the creation step.
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ticket process.rar
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ChrisH90
Posts: 32
Joined: Fri Apr 05, 2019 1:18 am

Re: No updates, no support, what`s up?

Post by ChrisH90 » Sat Apr 10, 2021 10:39 pm

LOL, okay, now I understand...... Are you kiddin? This printer was the most expensive printer on the market but most of us decided to buy this because of some special hardware. Now, since one year, nothing happened to get this tool stable. I often write down some mails and also to some developers but everytime the same => NO ANSWER!
I wish I had heared to other costumers who said: Buy a Anycubic! Thank you verrrrry much Geeetech, this is big,... very big!

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