Hotend crashes into print

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Byrnet
Posts: 2
Joined: Wed Jul 10, 2019 11:26 pm

Hotend crashes into print

Post by Byrnet » Thu Jul 11, 2019 12:00 am

Hello All,
My wife got herself a new A20M and after I assembled it we tried to run the sample on the SD Card. Twice we attempted to get the dog to print and twice it got up to about an inch tall, 25 to 38 mm, and then hits the print and rips it off the printer.

I am wondering since the X axis needed to be loosen slightly due to it bumping along the rail could the Z axis be doing the same or is there an issue wit the code on the SD card?

Went to remove filament, heated up hot end and got a thermal error and had to reset machine.

Honestly not impressing me so far. Before I pack it up and send it back to Amazon I thought I'd ask the group.

Thanks

Tim

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William
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Posts: 4003
Joined: Tue Jun 07, 2016 9:38 am

Re: Hotend crashes into print

Post by William » Thu Jul 11, 2019 9:23 am

Hi, Is the hotbed leveled before you print? you can refer to this: https://www.youtube.com/watch?v=L8v87jYLbHg
If you are leveling but there is a problem with printing, you can check the tightness of the belt and make appropriate adjustments. For details, please refer to this: https://www.youtube.com/watch?v=TDEiSuxT3uA
2. Check whether the bearing and the pulley are issued, and if the card is issued, it can be lubricated for lubrication;
3. Adjust the drive board voltage (0.8-1.2V)
-Keep your mind and try to test it. :)
-Everything will be fun!-Support all Getech printer.
-You can ask me the questions and I will kindly reply.
-Respect others is the best way you can get help!

Byrnet
Posts: 2
Joined: Wed Jul 10, 2019 11:26 pm

Re: Hotend crashes into print

Post by Byrnet » Tue Jul 16, 2019 10:25 am

Thanks William,
I figured that problem out it was operator error and not the machine.

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