I can't start printing!!

Moderator: vert

sss
Posts: 6
Joined: Sat Mar 16, 2019 4:50 pm

I can't start printing!!

Post by sss » Sat Mar 16, 2019 9:39 pm

I assembled the geetech a10 printer. Then when I turned it on, I couldn't do as Step 4 of the Quick Start Guide's printing process.Image
When I turned it on, the LCD panel showed only this screen.Image Image
Is there a way to initialize the firmware or upgrade to version 1.1.9? What should I do? HELP ME!! (sorry for my bad eng. I am korean..)

schlulou
Posts: 9
Joined: Thu Mar 07, 2019 7:32 am

Re: I can't start printing!! HELP ME!!

Post by schlulou » Sat Mar 16, 2019 9:49 pm

Just to make sure, you pushed the knob to bring up the menu and selected homing?

sss
Posts: 6
Joined: Sat Mar 16, 2019 4:50 pm

Re: I can't start printing!! HELP ME!!

Post by sss » Sat Mar 16, 2019 10:00 pm

schlulou wrote:
Sat Mar 16, 2019 9:49 pm
Just to make sure, you pushed the knob to bring up the menu and selected homing?
NO! When the firmware was first starting, I didn't operate the knob. Homing was skipped, and I only saw x,y,z...and others..

Alxo
Posts: 13
Joined: Fri Mar 08, 2019 5:34 am

Re: I can't start printing!! HELP ME!!

Post by Alxo » Sun Mar 17, 2019 12:28 am

Give the knob a gently push and you will see the menu, select prepare and then auto-home

sss
Posts: 6
Joined: Sat Mar 16, 2019 4:50 pm

Re: I can't start printing!! HELP ME!!

Post by sss » Sun Mar 17, 2019 12:16 pm

Alxo wrote:
Sun Mar 17, 2019 12:28 am
Give the knob a gently push and you will see the menu, select prepare and then auto-home
Well, holding and turning the knob does not make the menu selection on the panel.

sss
Posts: 6
Joined: Sat Mar 16, 2019 4:50 pm

Re: I can't start printing!! HELP ME!!

Post by sss » Sun Mar 17, 2019 12:25 pm

vert wrote:
Sun Mar 17, 2019 12:29 am
the instructions are not very good its telling you to click the knob go to the menu in to motion where the options it lists are.
sorry for you, I don't know how to update the firmware. I couldn't find the website that give me detailed instructions.

Alxo
Posts: 13
Joined: Fri Mar 08, 2019 5:34 am

Re: I can't start printing!! HELP ME!!

Post by Alxo » Mon Mar 18, 2019 1:53 am

sss wrote:
Sun Mar 17, 2019 12:16 pm
Alxo wrote:
Sun Mar 17, 2019 12:28 am
Give the knob a gently push and you will see the menu, select prepare and then auto-home
Well, holding and turning the knob does not make the menu selection on the panel.
Hold? It is a push, just as a regular button

sss
Posts: 6
Joined: Sat Mar 16, 2019 4:50 pm

Re: I can't start printing!! HELP ME!!

Post by sss » Mon Mar 18, 2019 6:49 am

Alxo wrote:
Mon Mar 18, 2019 1:53 am
sss wrote:
Sun Mar 17, 2019 12:16 pm
Alxo wrote:
Sun Mar 17, 2019 12:28 am
Give the knob a gently push and you will see the menu, select prepare and then auto-home
Well, holding and turning the knob does not make the menu selection on the panel.
Hold? It is a push, just as a regular button
Oh yeah, pressing the knob works. But I can't choose the menu even if I turn the knob.

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William
Site Admin
Posts: 6174
Joined: Tue Jun 07, 2016 9:38 am

Re: I can't start printing!! HELP ME!!

Post by William » Mon Mar 18, 2019 3:02 pm

Try to remove the LCD button.
Then you control the metal knob
-Keep your mind and try to test it. :)
-Everything will be fun!-Support all Getech printer.
-You can ask me the questions and I will kindly reply.
-Respect others is the best way you can get help!

sss
Posts: 6
Joined: Sat Mar 16, 2019 4:50 pm

Re: I can't start printing!! HELP ME!!

Post by sss » Mon Mar 18, 2019 5:33 pm

William wrote:
Mon Mar 18, 2019 3:02 pm
Try to remove the LCD button.
Then you control the metal knob

It doesn't work .. In fact, I once dropped an LCD display on the floor. Can it cause trouble?

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