Print stops part way

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William
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Re: Print stops part way

Post by William » Mon Jul 15, 2019 9:19 am

Hi, Does the screen light up when printing stops? Is it completely black or is the backlight showing two lines of black blocks?
You can try to restart the printer or refresh the firmware.
-Keep your mind and try to test it. :)
-Everything will be fun!-Support all Getech printer.
-You can ask me the questions and I will kindly reply.
-Respect others is the best way you can get help!

Federico
Posts: 10
Joined: Sun May 26, 2019 8:33 am

Re: Print stops part way

Post by Federico » Tue Jul 23, 2019 11:26 am

Hi,
I am facing similar problem and the display is showing two lines of black blocks as seen in the enclosed picture.
My Geeetech A10 was working ok. I stopped a print job and turned the printer off.
Later, when I turned it on it does´t start, and the display shows nothing, as you can see on the image.

Any hint on how can I make it come back to life?
Any help will be much apreciated!

Thanks!
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William
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Re: Print stops part way

Post by William » Tue Jul 23, 2019 1:47 pm

Hi, Did it stop in the middle of printing? \
You can 1. Reconnect the screen cable;
2. If you reconnect the screen line or the above picture, you can try to refresh the firmware.
I hope this can help you.
-Keep your mind and try to test it. :)
-Everything will be fun!-Support all Getech printer.
-You can ask me the questions and I will kindly reply.
-Respect others is the best way you can get help!

Federico
Posts: 10
Joined: Sun May 26, 2019 8:33 am

Re: Print stops part way

Post by Federico » Tue Jul 23, 2019 9:07 pm

Hi Willam, It didn´t stop in the middle of printing. I was printing something and I canceled the job. Then I selected auto home and then I turned the printer off, everything as usual without any issue.
One hour later, when I turned the printer on I found this behaviour. (the display shows two lines of black blocks).

I think I will try to refresh the firmware. Can you tell me how should I proceed?
I think we are discussing this on topic 100882. Maybe is good to continue there.

Thanks and regards.

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William
Site Admin
Posts: 6340
Joined: Tue Jun 07, 2016 9:38 am

Re: Print stops part way

Post by William » Wed Jul 24, 2019 9:19 am

Hi,You can try to reconnect the screen cable. Poor contact may cause this to happen.
You can refer to this link to refresh the firmware: https://www.geeetech.com/download.html?download_id=30
-Keep your mind and try to test it. :)
-Everything will be fun!-Support all Getech printer.
-You can ask me the questions and I will kindly reply.
-Respect others is the best way you can get help!

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