knob of LCD not working

BinhLy
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Joined: Thu Feb 28, 2019 9:25 am

knob of LCD not working

Post by BinhLy » Fri Mar 01, 2019 10:02 pm

I assembled and tested print using SD card. Then the knob stopped working. I can onlypush in. But when I turn the know to change settings, it didn't do anything. How to make to work again.

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William
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Re: knob of LCD not working

Post by William » Tue Mar 05, 2019 4:55 pm

I think you should remove the knob off then move it with your hand.
Maybe the knob inside loose.
-Keep your mind and try to test it. :)
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-You can ask me the questions and I will kindly reply.
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Daniel D
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Joined: Fri Apr 12, 2019 1:13 am

Re: knob of LCD not working

Post by Daniel D » Fri Apr 12, 2019 1:16 am

I just assembled my brand newA10 and it also has a knob that will click but not move the selection when turned.

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William
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Re: knob of LCD not working

Post by William » Fri Apr 12, 2019 11:08 am

Daniel D wrote:
Fri Apr 12, 2019 1:16 am
I just assembled my brand newA10 and it also has a knob that will click but not move the selection when turned.
Hi,
You can try to refer to this link then print a new knob for the LCD:
https://www.thingiverse.com/thing:618477
-Keep your mind and try to test it. :)
-Everything will be fun!-Support all Getech printer.
-You can ask me the questions and I will kindly reply.
-Respect others is the best way you can get help!

ThePurplePig
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Joined: Mon Dec 17, 2018 9:09 pm

Re: knob of LCD not working

Post by ThePurplePig » Fri May 03, 2019 1:37 am

I have the same problem, there's nothing wrong with the plastic knob, it is the potentiometer part that is not registering the rotation steps.
Is it possible to get a replacement part or PCB?

Daniel D
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Joined: Fri Apr 12, 2019 1:13 am

Re: knob of LCD not working

Post by Daniel D » Tue Jun 11, 2019 3:58 am

Still waiting from response from sales@geeetech.com after being sent to them by technical@geeetech.com. Been 2 months now.

The issue is just the pot, not the knob, itself.

Since it uses the flat ribbon without pins, sort of rules out just replacing the display and I didn't buy the thing to spend another $55 for new display & board. Time to spend my money on a different brand, I guess.

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William
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Re: knob of LCD not working

Post by William » Tue Jun 11, 2019 9:06 am

Hi, I am sorry about this, where did you buy it?
If it is an agent, you need to contact yourself.
If you buy here, please provide your order number and email address.
-Keep your mind and try to test it. :)
-Everything will be fun!-Support all Getech printer.
-You can ask me the questions and I will kindly reply.
-Respect others is the best way you can get help!

DarkH2O
Posts: 9
Joined: Tue Jun 25, 2019 12:17 am

Re: knob of LCD not working

Post by DarkH2O » Mon Sep 02, 2019 7:32 am

I have the same problem now. I've had my A10 since fathers day this year. I pretty much only print by USB since I'm not really a power printer. Just yesterday my knob doesn't register turns any more only clicks. Does anyone have an easy/quick solution?

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William
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Joined: Tue Jun 07, 2016 9:38 am

Re: knob of LCD not working

Post by William » Mon Sep 02, 2019 9:26 am

Hi, If your screen knobs don't work,
You can contact your sales to replace it.
If you buy from an agent, you will need to contact yourself;
If you purchase from here, please provide your specific purchase address
and order number and email address.
We will help you. :D
-Keep your mind and try to test it. :)
-Everything will be fun!-Support all Getech printer.
-You can ask me the questions and I will kindly reply.
-Respect others is the best way you can get help!

DarkH2O
Posts: 9
Joined: Tue Jun 25, 2019 12:17 am

Re: knob of LCD not working

Post by DarkH2O » Mon Sep 02, 2019 9:40 am

I bought it off Amazon and its not even 3 months old.

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