support

[Xaroos]

IN the topic you say "Your suggestions or opinions about our service will be much appreciated"
You can for one answer people when they send you an email for support.
I have been looking to see how mount and install an auto touch to my I3 pro C , emailing support and other people in your company but not a single answer!!
so suggest ANSWER PEOPLE's QUESTIONS

[William]

You mean the 3d touch sensor.
In terms of the Pro C, the 3d touch doesn't support the Pro C, Just single extruder.

[Xaroos]

Thanks, now im stuck with the sensor!

[Newopint95]

William Don't the Pro B and C use the same control board? Why wouldnt you be able to mount the touch sensor?

Xaroos, You can find lots of different mounting brackets on thingiverse. What exactly is your trouble, maybe we can figure something out together.

Greg.

[William]

Yes, the Pro B and C use the same control board. And if you mount the 3d touch sensor for Pro C and the bed is declining, the sensor and one extruder is OK when G29 or G28 but the other extruder may touch the bed and broke the bed and nozzle.
The sensor is OK for one extruder. For two, it just can return one offset value for one extruder.