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[SOLVED] EasyPrint3D v1.2.6 crashes at startup on one machine

Posted: Tue Nov 19, 2019 9:05 am
by Softfoot
Hi, I have 2 machines (both 64bit capable) one is running Win 7 Pro 64bit the other Win 7 Pro 32bit.

1.2.6 installs and runs on the 64bit machine but on the 32bit machine it immeadiately crashes and windows reports that it has "stopped working".

Is this an intentional limitation or a bug ??

Repetier-Host runs fine on both systems but I need EasyPrint3d to overcome an issue with RH.

Regards,
Dave

Re: EasyPrint3D v1.2.6 crashes at startup on one machine

Posted: Tue Nov 19, 2019 9:33 am
by William
Hi, You can try running in admin mode.

Re: EasyPrint3D v1.2.6 crashes at startup on one machine

Posted: Wed Nov 20, 2019 2:41 am
by Softfoot
I am already in admin mode.

The OpenGL version is 1.4 --- could that be the problem ??

I am using the embedded Video Adapter (Intel Chipset) in a Dell Optimax 755.

Dave

Re: EasyPrint3D v1.2.6 crashes at startup on one machine

Posted: Wed Nov 20, 2019 9:34 am
by William
Hi, Can you provide your error report?

Re: EasyPrint3D v1.2.6 crashes at startup on one machine

Posted: Thu Nov 21, 2019 8:37 am
by Softfoot
What error report do you want - it starts, displays the initial screen, and then Win 7 reports it has "stopped working" and it terminates - end of storey.

Dave

Re: [SOLVED] EasyPrint3D v1.2.6 crashes at startup on one machine

Posted: Fri Nov 22, 2019 6:02 pm
by Softfoot
I have resolved this myself ... by fitting a newer graphics card (it has OpenGL 3.1).

If the software has a minimum requirement on something it should test for it at startup and present a warning/error rather than just crashing.

Dave