gt2560 on usb

Sherry
Posts: 362
Joined: Wed Jul 01, 2015 12:52 pm

Re: gt2560 on usb

Post by Sherry » Thu Jul 09, 2015 3:40 pm

hi,don't be afraid to connect the gt2560 to printer,if you do not do the troubleshooting as i say,i could not judge which part goes wrong.you just follow the assemble intrustion to finish the installation.please send the screenshot of device manager when connecting the usb com.i want to check whether the usb port is connected successfully without hint.thx.

ash2k14
Posts: 61
Joined: Mon Mar 16, 2015 3:49 pm

Re: gt2560 on usb

Post by ash2k14 » Fri Jul 10, 2015 8:05 am

i also forgot to mention that my lcd are dead and rendered useless. None of the agent and your side has given me any help regarding my lcd. I will post video about connecting the board to the usb without psu

ash2k14
Posts: 61
Joined: Mon Mar 16, 2015 3:49 pm

Re: gt2560 on usb

Post by ash2k14 » Wed Jul 15, 2015 9:47 am

Here, as requested
https://youtu.be/7bHU8gAW0DY

Sherry
Posts: 362
Joined: Wed Jul 01, 2015 12:52 pm

Re: gt2560 on usb

Post by Sherry » Wed Jul 15, 2015 1:48 pm

ash2k14 wrote:i also forgot to mention that my lcd are dead and rendered useless. None of the agent and your side has given me any help regarding my lcd. I will post video about connecting the board to the usb without psu
hi,i see the video.the usb did not connect to the PC successfully. i suggest you do the following step.if it doesn't work,please contact the customer.thx.
1.the usb wire in the video is not orginal one.please use new usb wire to test.our factory usb wire is sivel and long wire.
2.Regarding to LCD,did you connect the LCD to board.you can connect the power wire to the board and plug LED wire.

ash2k14
Posts: 61
Joined: Mon Mar 16, 2015 3:49 pm

Re: gt2560 on usb

Post by ash2k14 » Wed Jul 15, 2015 2:14 pm

This is the link to my lcd panel problem http://www.geeetech.com/forum/viewtopic ... 23&t=16397

ash2k14
Posts: 61
Joined: Mon Mar 16, 2015 3:49 pm

Re: gt2560 on usb

Post by ash2k14 » Thu Jul 16, 2015 2:28 pm

Here it is with the original silver usb https://youtu.be/a7W0yhtDXmk

Sherry
Posts: 362
Joined: Wed Jul 01, 2015 12:52 pm

Re: gt2560 on usb

Post by Sherry » Thu Jul 16, 2015 5:23 pm

ash2k14 wrote:Here it is with the original silver usb https://youtu.be/a7W0yhtDXmk
hi,please contact the salesman,and send the post link to them,they will help you solve the problem.thx.

ash2k14
Posts: 61
Joined: Mon Mar 16, 2015 3:49 pm

Re: gt2560 on usb

Post by ash2k14 » Thu Jul 16, 2015 5:30 pm


Sherry
Posts: 362
Joined: Wed Jul 01, 2015 12:52 pm

Re: gt2560 on usb

Post by Sherry » Thu Jul 16, 2015 5:50 pm

sorry,please leave your order number.the salesman will contact you later.thx

Sherry
Posts: 362
Joined: Wed Jul 01, 2015 12:52 pm

Re: gt2560 on usb

Post by Sherry » Fri Jul 17, 2015 6:19 pm

hi,our saleman could not find you order form,could you leave your order number,we will deal with the problem as soon as possible.thx

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