How is this company still in business

Your suggestions or opinions about our service will be much appreciated
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jamb84
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Joined: Fri Jun 08, 2018 8:38 am

How is this company still in business

Post by jamb84 » Thu Jun 14, 2018 10:18 am

I am struggling to understand how a business that doesnt respond to emails or skypes from customers whos orders havent been shipped is still around. I have a chunk of stuff ordered and paid for, including express shipping, that after a week is still in “processing” status. Ive sent 2 emails and ive tried to contact both skype contacts to no avail. Absolutely fuming.

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Admin
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Re: How is this company still in business

Post by Admin » Thu Jun 14, 2018 2:12 pm

Sorry for the inconvenience, which platform did you order from?

jamb84
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Joined: Fri Jun 08, 2018 8:38 am

Re: How is this company still in business

Post by jamb84 » Thu Jun 14, 2018 3:33 pm

Sorry. I don’t really understand the question. I ordered directly from the online store on the geeetech website at https://www.geeetech.com/.

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Admin
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Re: How is this company still in business

Post by Admin » Thu Jun 14, 2018 3:54 pm

jamb84 wrote:
Thu Jun 14, 2018 3:33 pm
Sorry. I don’t really understand the question. I ordered directly from the online store on the geeetech website at https://www.geeetech.com/.
What's your email and order number, please?

jamb84
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Joined: Fri Jun 08, 2018 8:38 am

Re: How is this company still in business

Post by jamb84 » Thu Jun 14, 2018 4:48 pm

I will pm the details. Of all the threads on here of people complaining about the service and lack of email responses etc I am yet to see any kind of explanation for the issues. Every time their issue just gets dealt with but there is never a proper explanation of why this company fails to answer its customers.

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