Geeetech

Thanks again! I've filed a ticket with GearBest to get it resolved. Hopefully the resolution will be to just get a new PSU (as opposed to me having to re-package the entire printer and send it back in... in which case it may just be less of a headache for me to eat the $20 I spent on Amazon for a ne...

Good news! I had ordered an identical power supply on Amazon (anticipating that it might take a while to get a resolution through GearBest) which also arrived today. Hooked it up and my printer is now running. Time to get printing! Thanks again for the assistance!

Can you please confirm what you are referring to as the low voltage cable?

I'm assuming (perhaps incorrectly) that I don't need to actually have the PSU plugged into the printer itself to be able to test the output voltage from the power supply.

Multimeter acquired and measurements taken on both input and output (see pictures below). So unless I'm doing this wrong (I followed instructions best I could, but it's my first time using a multimeter), the PSU is truly dead. I guess now I need to send this off to GearBest and get a replacement... ...

Everything is hooked up according to the guide provided in the box. That said, I have a multimeter on the way from Amazon to dig in a little further.

Assuming that it does turn out to be a faulty power supply, will I need to resolve that with the retailer or Geeetech directly?

Unfortunately, I don't have a multimeter. I did check the fuse and it looked fine. I also checked the connections to the board and everything looked good there, as well. I have the 110/230V switch flipped to 110v, as that is standard in the United States. If the printer won't work at 110v, then clea...

I was very excited to receive my A10 (my first 3D printer) today and get printing! I got everything put together and hooked up, according to the directions. I plugged it in, flipped the power switch (which then lit up)... and nothing else happened. My best guess is that the power supply is dead-on-a...